Terms & Conditions

Last Updated: May 20, 2026

Please read these Terms and Conditions ("Terms", "Terms of Service") carefully before using the website (the "Service") operated by Captain Chandler’s Broken Bow Lake Tours ("us", "we", or "our").Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service. 

1. Intellectual Property 

The Service and its original content, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio) are and will remain the exclusive property of our business and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without prior written consent.

2. User Accounts and Conduct 

If you create an account or use our booking portals on this website: 

• You must provide information that is accurate, complete, and current at all times.
• You are responsible for safeguarding the password used to access the Service.
• You agree not to disclose your password to any third party.
• You may not use the Service for any unlawful purpose or to transmit any malicious software, viruses, or harmful tracking code.
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3. Online Bookings, Payments, and Modifications

• Reservations: All boat tours, charters, and rentals booked via this website require payment processing through our authorized third-party payment gateway.

• Pricing Changes: We reserve the right to modify charter packages, fuel surcharges, trip availability, and pricing posted on this site at any time without prior notice.

• Accuracy of Information: We make every effort to display accurate details regarding our fleet, schedules, and capacities. However, we do not warrant that descriptions, images, or availability metrics are error-free or perfectly up-to-date. 

4. Links to Other Websites

Our Service may contain links to third-party websites or services (such as local marina portals, booking platforms, or weather tracking apps) that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any such content, goods, or services.

5. Limitation of Liability

In no event shall our business, its directors, employees, captains, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages—including without limitation loss of profits, data, use, goodwill, or other intangible losses—resulting from:

• Your access to or use of (or inability to access or use) the website Service.
• Any unauthorized access, use, or alteration of your transmissions or billing data.
• Any on-lake operational cancellations due to extreme weather or safety directives.

Note: Actual liability waivers for physical boarding and watercraft activities are executed as a separate, distinct legal document and are not substituted by these website use terms.

6. Disclaimer of Warranties

Your use of the website is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

7. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Oklahoma, United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

8. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access our Service after those revisions become effective, you agree to be bound by the revised terms. 

Contact Information

If you have any questions about these Terms, please contact us at:

• Email Us 📧
• Call Us 📞

Last Updated: May 20, 2026

Captain Chandler’s Broken Bow Lake Tours ("we," "our," or "us") operates the website www.brokenbowlaketours.com (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. 

By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several different types of information to provide and improve our services to you:

• Personal Data: While using our Service (such as booking a tour or contacting us), we may ask you to provide personally identifiable information that can be used to contact or identify you. This includes:
  • First name and last name
  • Email address
  • Phone number
  • Billing address
  • Emergency contact information
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• Booking and Transaction Data: We collect details about your tour reservations, schedules, group size, and payment history. Note: We do not directly store your credit card numbers; all payments are processed through secure, PCI-compliant third-party gateways.

• Usage Data: We may collect information on how the Service is accessed and used. This may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, and time spent on those pages.

2. Use of Data

We use the collected data for various business purposes:

• To process, confirm, and manage your boat tour reservations.
• To notify you about changes to your tour due to weather or scheduling updates.
• To provide customer support and respond to inquiries.
• To monitor the usage and performance of our website.
• To send you promotional materials, newsletters, or special offers (you can opt-out at any time).

3. Data Transfer and Third-Party Sharing

We do not sell or rent your personal data to third parties. We only share your information with trusted third-party providers necessary to run our business, including:

• Booking and Payment Processors: To securely handle credit card transactions and schedule charters.
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• Legal Authorities: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security

The security of your data is important to us. We use commercially acceptable security measures, including SSL encryption, to protect your personal data. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Cookies and Tracking

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our booking platform.
6. Children's Privacy

Our website Service is not directed to anyone under the age of 13. We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us so we can remove it.
7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us 

Email Us 📧

Call Us 📞 

Last Updated: May 20, 2026
This Cookie Policy explains how Captain Chandler’s Broken Bow Lake Tours ("we," "our," or "us") uses cookies and similar tracking technologies on our website.

1. What Are Cookies?

Cookies are small text files stored on your computer or mobile device when you visit a website. They help the website remember your actions, preferences, and browsing habits over time, ensuring a smoother user experience.

2. How We Use Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and facilitate our booking systems. Specifically, cookies allow us to:

• Keep your booking selection active while you navigate our site.
• Remember your preferences and language settings.
• Understand how you interact with our pages so we can improve site layout and speeds.

3. Types of Cookies We Use

• Essential Cookies: These are strictly necessary for the website to function. Without them, you cannot use basic services like the online reservation checkout or customer login portals.
• Performance and Analytics Cookies: These cookies collect information about how visitors use our site (e.g., which pages are visited most often). All data collected is aggregated and completely anonymous.
• Functional Cookies: These allow our website to remember choices you make (such as your username or region) to provide enhanced, personalized features.

4. Third-Party Cookies

When you book a tour, our third-party booking platforms or payment gateways may place their own cookies on your device to process secure transactions. We do not control these third-party cookies, and you should check the respective provider's cookie policy for details.

5. Your Choices and Managing Cookies

You can control and manage cookies through your web browser settings. Most browsers allow you to:

• See what cookies you have and delete them on an individual basis.
• Block third-party cookies.
• Block cookies from particular sites.
• Block all cookies from being set.
• Delete all cookies when you close your browser.

Note: If you choose to disable or block all cookies, some parts of our website and our online booking engine may not function correctly.  

Do Not Sell My Personal Information

Last Updated: May 20, 2026

Captain Chandler’s Broken Bow Lake Tours] ("we," "our," or "us") values your privacy. We want to be clear about how we handle your data.

1. Our Commitment to Your Privacy

We do not sell, rent, lease, or trade your personal information to third parties for monetary value. The information you provide when booking a boat tour or contacting us is used strictly to run our business, process your reservations, and communicate directly with you.

2. State Privacy Rights

Depending on your state of residence (such as California, Virginia, Colorado, or others), you may have specific legal rights regarding your personal information, including the right to opt-out of the "sale" or "sharing" of your data for targeted advertising.

While we do not engage in the traditional sale of data, some modern online tools (like analytical tracking pixels or cookies) may share data in a way that falls under broad legal definitions of "sharing" or "selling."

3. How to Submit a Request for a Receipt

If you wish to formally submit a request to ensure your personal information is not sold or shared, and receive a receipt of confirmation, please select the "Do Not Sell" button below.

Please include your full name, email address associated with your booking, and your state of residence so we can accurately process your request.